Common Questions

Please note that while we strive to represent our products and finishes correctly on our website and printed materials, variations in materials, finish color, texture, construction, size, information, etc. may occur. We suggest you contact or visit your local authorized Legacy retailer for the best representation of our products.

Shopping Questions

• Can I purchase Furniture directly from Legacy Classic?
  No, sorry. As a wholesale manufacturer, Legacy Classic does not sell directly to consumers. Instead, we focus on what we do best (furniture design, production, and logistics) and partner with retailers who make furniture shopping, selection, delivery, and service easy and enjoyable.
• Can you provide pricing information?
  No, sorry. We do not influence the selling price retailers establish. Please contact a retailer for pricing.
• How can I find a specific collection?
  Please check with retailers in your area. Many retailers showcase many of our collections or can special order items. You can locate retailers in your area by using our Find a Store feature. If you are having trouble finding a specific item or retailer in your area, please Contact Us and we’ll be happy to help.
• Does Legacy Classic offer a warranty?
  Yes, Legacy Classic Furniture warrants its products to be free of manufacturing defects for a period of one year from the date of shipment from Legacy Classic to the retailer. After a period of one (1) year, Legacy Classic will replace any defective merchandise at a cost to the retailer, providing the merchandise is still available. Our retailers handle the service and warranty work for our products. Please contact your selling retailer should you have any problems with your products and for complete warranty information.
• How do I read the measurements?
  Our dimensions are listed as width x depth x height. As an example, the width of a chest indicates how wide the chest is at the widest point from side to side. The depth indicates the distance from front to back or how far it will sit from the wall. The height indicates the distance from the bottom to the tallest point. For a bed, this sketch may be helpful:

• Do you carry furniture for kids?
  Yes! We offer an extensive collection of timeless designs for babies to teens including Bunks and Loft Beds. All our youth collections offer Twin and Full size beds and some offer Queen size beds. If you are looking for a small bedroom, guest bedroom or kid’s room, please visit www.legacyclassickids.com for photos.

Bed and Support Questions

• Is a Box Spring Required?
  Yes, most of our beds without footboard storage are designed to be used with a box spring and a mattress. Some styles, such as a Platform Bed, may work better with a low profile box spring. This recommendation, if it applies, will be included on the item’s description on our website. Additionally the height from the mattress support to the floor is included on all beds for your reference. Most of our beds with a Storage Footboard will include a mattress support system, which replaces a box spring. These beds are designed to be used with a mattress alone.
• Can I purchase just a Headboard?
  Many of our Headboards will mount to a standard metal bed frame. Although we do not supply bed frames, they are available at furniture and mattress stores. To determine if the bed you’re interested in has holes for a metal bed frame, please check the item description.
• What size mattress do I need?
  Legacy Classic offers Queen and King sizes in all our beds and California King size in most beds. California King is 4” longer and slightly narrower than a regular King. Twin and Full size beds are available in all our Legacy Classic Kids collections (available at www.legacyclassickids.com).
• What are the weight limits for beds?
  

Furniture Assembly, Touch Ups & Replacement Parts

• Where can I find instructions to assemble my furniture?
  Assembly instructions are located on the website with each item’s information under the assembly tab and are included in furniture cartons.
• How can I fix minor scratchess?
  Minor scratches can be touched up with furniture markers. Mohawk Finishing Products offers touch up paints to match all Legacy Classic Kids finishes. To locate a retailer in your area, please visit their website www.mohawk-finishing.com for information.
• How can I get replacement parts for my Legacy Classic Kids furniture?
  Your Legacy Classic retailer can order replacements parts and provide service. If you have moved or need assistance locating a different retailer, please Contact Us.